About this information
This page explains the standards, responsibilities and procedures that apply when you use Online Wills and our professional services.
Your rights and responsibilities
We aim to communicate clearly, protect personal information and deliver our services with appropriate professional care. You are responsible for providing complete and accurate information when using our services.
Questions or concerns
If you need this information in another format, or would like to discuss any part of it, please contact our team. Complaints are acknowledged within three working days and a full response is provided within 28 days.